Copy order delays

We are experiencing a large increase in demand for copying services. As a result, there will be delays in supplying copies of records, as we continue to process incoming requests.

Your patience at this time is appreciated.

Ask us a question about records in the collection

We will undertake basic reference work free of charge and aim to respond to your inquiry within 30 days.

Please select one of the following to make an inquiry or request:

Under the Archives Act 1983 records become available once they enter the open access period.

Our service charter outlines the standards of service you can expect from us.

To comment on the Archives’ reference service, please complete our Reference service survey.

If you have already made a reference inquiry, you can check on its progress.

Copyright National Archives of Australia 2016