We are currently experiencing a problem with all emails to and from Bigpond accounts – we are unable to send to any Bigpond account, and we are not reliably receiving from these accounts.
We are working to resolve the problem but advise that you use an alternative means of getting in touch.
The National Archives has offices in Canberra, each state capital and Darwin. For when and where to reach us, see Fact Sheet 1 – Addresses and hours of opening.
You are welcome to give us feedback about this website.
If you want help locating something in the collection, go to reference inquiries online.
If you are a government agency client with a query about records you have loaned or if you need a physical address for a transfer, see lending service and repository addresses.
If you can't locate the contact details you need below, phone our switchboard on (02) 6212 3600 or email archives@naa.gov.au – your email will be forwarded to the appropriate section or officer.
| Contact | Telephone / Fax | |
|---|---|---|
| Copyright permissions for collection items | Copyright | |
| Discovery orders, subpoenas and official access | (02) 6212 3963 | |
| Education program | (02) 6212 3691 | Education |
| Events program | (02) 6212 3956 | Events |
| Exhibitions program | (02) 6212 3604 | Exhibitions |
| Exhibitions on tour | (02) 6212 6251 | Tour bookings |
| Fraud Reporting Hotline | 1800 235 917 | Fraud Control Officer |
| Government agency information | (02) 6212 3610 | Agency service centre |
| Media liaison | (02) 6212 3957
(02) 6212 3755 | Media |
| Photographs from our collection | 1300 886 881 tel
1300 886 882 fax | Reference |
| Photocopies of items from our collection | 1300 886 881 tel
1300 886 882 fax | Reference |
| Preservation and disaster recovery enquiries | (02) 6212 3422 | Preservation |
| Publications program | (02) 6212 3603 | |
| Publication sales | (02) 6212 3609 | Publication sales |
| Recruitment | (02) 6212 3912 | Recruitment |
| Reference inquiries | 1300 886 881 tel
1300 886 882 fax | Reference |
| School tours and bookings | (02) 6212 3691 | School tours |
| State offices
– Sydney – Melbourne – Brisbane – Perth – Adelaide – Hobart – Darwin | (02) 9645 0110 (03) 9348 5600 (07) 3249 4226 (08) 9470 7500 (08) 8409 8400 (03) 6230 6111 (08) 8985 0300 | |
| T T Y | (02) 6212 3689 | |
| Website inquiries | (02) 6212 3938 | Web Manager |
| World war service records | 1300 886 881 tel
(02) 6212 6280 fax | Service records |