Everyone working for government

If you are an Australian Government employee, contractor or consultant you have a responsibility to properly manage the information you create, send or receive as part of your job. This information is a record and should be kept in an approved location to ensure it remains accessible and usable over time.

If you are unsure, speak to your supervisor or contact your agency’s information and records manager to find out where and how you should keep your information and records.

Good business outcomes

Good information equals good business. If you manage information and records properly then there are benefits for everyone, as it allows you to:

  • find documents or information when needed
  • reuse work that you or someone else has done in the past
  • find the most recent version of a document
  • show evidence of why a particular decision was made and by whom; and
  • protect yourself, your clients, the public and the Australian Government.

Digital information and records management

All agencies work in a digital environment, so you should store and manage your information digitally. Digital information enables process improvements and innovation, is more usable and can be shared more easily at less cost.


All information you create, use or receive as an Australian Government employee, contractor or consultant is subject to the Archives Act 1983 and needs to be managed according to its value.

There are other laws that affect how information and records should be managed such as the Freedom of Information Act 1982, the Privacy Act 1988 and the Crimes Act 1914 that allows access to information and records for various reasons.

Information management and data capabilities

As a government employee, contractor, or consultant you should know how to create and manage information and data assets. The Information management and data capabilities tool will help you identify the skills and knowledge you need.


If you are unsure about what information and records you should keep and where they should be stored, you need to speak to your supervisor or contact your information and records manager for guidance.

The Archives have a selection of short videos and eLearning modules to help you understand what needs to be done and how to do it.

More information


Copyright National Archives of Australia 2019